FAQS

ESTIMATED SHIPPING TIMES:

Canada: 3-7 business days for in stock items. Back ordered items will receive a notification for timelines and restock dates and will ship within 3-5 business days once restocked online.

United States: 7-14 business days for in stock items. Back ordered items will receive a notification for timelines and restock dates and will ship within 3-5 business days once restocked online.

We do our best to meet these shipping estimates, but cannot guarantee them based off of available stock. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.



RETURN POLICY:
Sale items are final sale.
Contact us within: 5 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 days of purchase.


Custom or personalized items can’t be returned or exchanged:


Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for custom or personalized orders.

Conditions of return


Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.


Questions about your order? Please send us an email at contact@yourfavouritesubject.com if you have any problems with your order.

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